customer reviews
10 Benefits Small Businesses Gain Through Digital Marketing
Some small business owners have ignored the use of digital marketing simply because they feel their business is already doing well, while others might lack the knowledge or expertise to mount a marketing campaign. Whatever the reason for ignoring digital…
4 Tips for Responding to Negative Yelp Reviews
While Yelp is a wonderful marketing tool, it must be navigated skillfully. Yelp provides valuable information for potential customers, allowing them to share their experiences with your business. This is great marketing when the reviews are positive; however, some reviewers…
Online Forums and Your Social Media Campaign
by Colleen Rugg Forums produce a great opportunity for a business to find conversations based around topics that focus on a product or service they can help others with. It is a great way to also learn more about customer…
Moms Online and Why You Need Them
We know that moms are the best and always there for support. We also know that moms are also always looking for the next great thing to help them take care of family. A study done by Forrester Research reveals…
Put It In the Fan’s Hands
In today’s day and age, people look for restaurants on Yelp, Facebook, Smart phone applications, and so on. Social media and online marketing is everywhere, and key, if you want to be able to rise above the rest. Twitter and…
ROI and Social Media – No, It’s “ROE”
by Colleen Rugg They key thing to remember that in social media, when measuring “ROI” you really want to measure “ROE” – Return on Engagement. It’s important your team is looking for how people are engaging with you on social…
HOW TO: Build a Comprehensive Social Media Strategy
by Alessandra Ceresa Do you want your business to engage, inspire, and achieve in the digital world? If so, a comprehensive social media strategy must be put into place. Simply creating a Facebook page is not going to cut it….
Social Media for Retail Businesses: Surf Shops in San Diego
By Alessandra Ceresa Shop, shop, shop ‘til you drop? Well, now you don’t have to since online shopping has become easier then ever. With so many options for places to shop, how can a retailer differentiate their business from…