How To: Satisfy Your Customers with Twitter

by Colleen Rugg Many unfortunately do not recognize the value of good customer service and only a few companies stand out as being great at it.  People expect to be disappointed by customer service today. Nowadays with the Internet and…

Read More
TIPS – How to Spread the Word about Your Business

Recently a friend that I used to run track with in high school started up her own photography business after having her first child.  She wrote to me on Facebook asking: “do you have any tips on how to spread…

Read More
How to get more Facebook business page “LIKES”

Why is it important that your Facebook business page be “LIKED” by followers/fans? When someone “LIKES” your business page, they give you access to post your content on their wall/page, which is then viewed by everyone in their network, increasing…

Read More
The Perfect Social Media Strategy for Small Businesses?

So you have a small business, and you started a Facebook fan page for your business and you also created a Twitter account.  Now what?  Although you might be sitting in front of your computer, overwhelmed and utterly confused, the…

Read More
Socially Connected – What Does it Mean Today?

Being socially connected does not entail having a Facebook and Twitter account – it goes deeper then that.  Are you using LinkedIn?  How often?  Do you know what LinkedIn can do for you?  How about forums.  Do you ever leave…

Read More
Why Social Media for the Insurance Industry?

Chances are, as a business person, you have heard about social media.  Now if you are in the insurance industry and are wondering if its the right fit for you, it is. Social media is all about sharing and relationship…

Read More
SMO – Social Media Optimization

SMO is one of the easiest techniques any business can execute. Your clients want instant feedback and instant gratification, so SMO is really just making sure that when a client is on your social media sites, that all the links,…

Read More
The Facebook Revolution

[youtube]http://www.youtube.com/watch?v=SxoJHpNELd0[/youtube] Every Business Needs to be on Facebook. Period. With 1 in 3 American spending most of their time online on social networking sites, every business needs to have a presence when their customers spend their time. Facebook is the…

Read More
Mashable Connect 2011 is arriving soon!

Mashable just announce the lineup for the Mashable Connect 2011 Conference that is taking place May 12-14 at Disney World Resort in Florida. This invite-only conference will bring together many of the world’s leaders in the digital world for a…

Read More